GENERAL FAQ PAGE

Discover answers to commonly asked questions about Maren A&O London, including our made-to-order process, Mongolian cashmere, delivery timelines, size

What does made-to-order mean?

Made-to-order means your piece is only produced once your order is placed, reducing waste and ensuring a more intentional production process.

Where are your pieces made?

Our pieces are crafted using premium materials and carefully selected production partners, with a focus on quality and longevity.

What is Mongolian cashmere?

Mongolian cashmere is known for its softness, durability, and insulation. It is sourced from goats adapted to extreme climates, resulting in finer, stronger fibres.

Explore our collection of Mongolian cashmere knitwear →

Is your brand sustainable?

We focus on a made-to-order model to minimise overproduction and waste, prioritising quality over quantity.

Are your pieces seasonal or year-round?

Our designs are created to be worn across seasons, focusing on timeless silhouettes rather than trends.

How should cashmere fit?

Our pieces are designed with a relaxed, modern silhouette that can be styled across different occasions.

How do I care for my cashmere?

We recommend gentle hand washing in cold water or professional dry cleaning. Always lay flat to dry.

For more details, see our guide on cashmere care →

Can I request customisations?

For special requests, please contact us and we will do our best to accommodate where possible.

Designed in London. Made to order in premium cashmere.