Cookie Policy

Last updated: [02/3/2026]

At Maren A&O London, we use cookies and similar technologies to ensure a seamless and personalised experience when visiting our website.

This policy explains what cookies are, how we use them, and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function efficiently, enhance user experience, and provide analytical insights.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Cookies

These are necessary for the website to function properly. They enable core features such as: Secure checkout, Shopping cart functionality, Account login, Fraud prevention and security.

Without these cookies, our website cannot operate correctly.

Performance & Analytics Cookies

These help us understand how visitors interact with our website, allowing us to improve performance and user experience.

They may collect information such as: Pages visited, Time spent on site, Navigation paths, Device and browser type.

We may use services such as: Shopify analytics, Google Analytics

All data collected is aggregated and anonymous where possible.

Functional Cookies

These allow us to remember your preferences, such as: Region or location, Saved cart items, Measurement or customisation preferences, This ensures a more personalised return experience.

Marketing Cookies

These may be used to: Deliver relevant advertisements, Measure marketing campaign performance, Retarget visitors across platforms

These cookies are only used where permitted by law.

3. Personalised Orders & Data

As a bespoke cashmere house, we may collect and securely retain: Your initials for embroidery, Your submitted measurements, Your order history

This information is stored securely and used solely to craft your pieces and improve future orders.

For more details, please refer to our Privacy Policy.

4. Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

For EU/UK visitors, a cookie consent banner will allow you to accept or decline non-essential cookies.

5. Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in legal requirements or our practices.

6. Contact Us

For any questions regarding this policy, please contact:

contact@marenaolondon.com
United Kingdom